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Friday, February 12, 2010

The needs of the one...

From Jeremy White's Blog :
I realize that it's trite for anyone in the computer industry, but I have to confess to being a life long fan of Star Trek.
Now, mind you, I don't know Klingon, I don't own a starfleet uniform, and I don't routinely go around quoting obscure Ferengi dialog. So there are many that would say I don't really qualify as a trekkie (or trekker, although I do know that it's a point of debate :-/ ).
But my wife and I have watched every episode and every movie, and we've enjoyed sharing many of the episodes with our kids.
So when Cryptic offered an opportunity to beta test Star Trek Online, I jumped at the chance. With a lot of hard work the team here and some help from Cryptic, we were just able to get it running in Wine.

Further, I discovered as I played the game, that it's fun, and 'missions' is a better game metaphore than 'quests', in my humble opinion. That is, in World of Warcraft, I always felt like I was a dog, and each quest was an instruction to 'fetch'. And why on earth does Lieutenant Farren Orinelle need so many Merlock heads? But rescuing a freighter seems like a legitimate thing to do, and if you have to destroy a bunch of Orion ships on the way, well that sort of makes sense as well.
So I'm hoping that my wife and I can play this game for a while. But in order for that to happen, I've got to have a release of CrossOver to use to play it. So I put together an unsupported build, and did some basic testing, trying not to take anything away from our efforts on 'Snow Mallard'. It runs Company of Heroes more nicely, but seems to cause trouble with Left 4 Dead 1 and 2.
Then I asked the support staff here what they thought I should do. They were a bit concerned; they felt that any benefit from Star Trek Online would probably be overshadowed by the support issues from folks who didn't read our warnings. So they requested that we not ship it, and take some time to polish it up more properly, probably requiring that we wait until after we had shipped Snow Mallard.
But in this case, I decided that the needs of the one (me) outweighed the needs of the many (our support staff) .
So, if you want to try Star Trek Online, you can learn how to do it here.
But please be kind to our support staff - it's not their fault!
Cheers,
Jeremy

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